Dua celebrates individuality and redefines beauty standards with thoughtfully formulated products catering to diverse skin needs and preferences.

We incorporate ingredients that are beneficial for Asian skin types, addressing concerns such as hyperpigmentation, sensitivity, and oiliness, while promoting hydration and overall skin health.

Our range of skincare and body care solutions are generally suitable for all skin types. For specific concerns, consult a healthcare professional before incorporating new products.

The formulation is designed for teenagers and above. However, due to hormonal and lifestyle differences, it is advisable to start usage from the age of 12 and above for optimal safety and effectiveness.

Dua offers a range of products including skincare and body care. However, Dua's body care products are specifically formulated for the body and are not recommended for facial use.

Results may vary depending on individual skin concerns and the specific product used. We recommend incorporating all Dua products into your daily skincare routine and using them consistently as directed.

Yes, Dua products can be integrated into your existing skincare routine alongside other brands. However, for optimal results, we recommend using Dua products together as a set, as they are formulated to complement each other.

Our products are available at wearedua.com or you can purchase them in-stores via Bubble Gum Wax. View the full list of our retail locations here

We recommend storing the products in a cool, dry place, away from direct sunlight.

For specific product information, please visit the product pages for more information. Generally, our formulations are safe and suitable for all skin types. However, if you have specific concerns, it's recommended to do a patch test. Discontinue use if signs of irritation or rash appear. Do not use on broken skin or open wounds.

While our products are generally safe, individual circumstances may vary. It's always best to consult with your healthcare provider for personalised advice during pregnancy or breastfeeding.

Our products typically have a shelf life of 12 to 24 months. Check the product packaging for the specific expiration date.

We accept the following payments (via HitPay):

1. Credit and Debit Cards: Visa, Mastercard, Apple Pay
2. FPX Internet Banking
3. E-Wallet: GrabPay
4. Atome (3 easy payments, 0% Interest)

You can choose your preferred option during checkout.

There will be a designated field during checkout to enter your promo code. Apply it before completing your purchase. Please note that the promo codes are single-use only, exclusive to wearedua.com, and cannot be combined with any other offers or discounts.

Ensure that the code is entered correctly and check if it has expired. If issues persist, contact us at hello@wearedua.com for assistance.

Once orders are submitted, they are considered final. If you have inquiries or require assistance, please reach out to us at hello@wearedua.com, and we'll respond to you promptly.

All sales are final and we are unable to accept returns, refunds or exchanges. In the unlikely event that you’ve received an incorrect order or faulty item, please contact us at hello@wearedua.com within 24 hours of receipt, and we’ll address your concerns promptly.